Singer, David Carroll, Uses Video to Complain About United Airlines - The New York Times
United Breaks Guitars' singer says airline passenger bill of rights signals positive direction | Globalnews.ca
An Innovative Complaint: United Breaks Guitars - InnovationManagement
Speakers' Spotlight – Dave Carroll: United Breaks Guitars
How a music video changed customer service - Marketplace
United loses bags of broken-guitar singer | CBC News
United Breaks Guitars - YouTube
Broken guitar spawns viral sensation
United Breaks Guitars Summary - Dave Carroll | 12min Blog
United Breaks Guitars - CNN Situation Room - Wolf Blitzer - YouTube
How a music video changed customer service - Marketplace
United Breaks Guitars - Wikipedia
Dave Carroll broken guitar YouTube hit | Daily Telegraph
Boxless | Digital Marketing Made Easy | Digital Marketing Agency and Educators
United Breaks Guitars': Did It <em>Really</em> Cost The Airline $180 Million? | HuffPost Impact
United Breaks Guitars Song 2 - YouTube
In 2008, United Airlines damaged musician Dave Carroll's guitar, and then declined to reimburse him. So,
Episode #13 - Dave Carroll from the United Breaks Guitars Stories
2008: United Airlines Smashes a Custom Guitar. 2017: United Airlines Smashes a Customer's Face
United Airlines: United Breaks Guitars - Dear Customer Relations
United Breaks Guitars' Music Trilogy Now Complete With Debut of Song #3
United Breaks Guitars guy says airline shows 'lack of compassion' in wake of latest PR disaster | CBC Radio
When United Airlines baggage handlers broke a musician's valued guitar and then spent a year refusing to pay for repairs, he wrote a song called "United Breaks Guitars" that got over 16 million hits on YouTube, reportedly caused United stock to sink 10 ...
PDF) "United Breaks Guitars": Examining <Corporate Responsibility> in Anti-Corporate Protest Music | Megan O'Byrne - Academia.edu
